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OFFICE OF CONTROLLER GENERAL OF ACCOUNTS

Mahalekha Niyantrak Bhawan,
Ministry of Finance ,
GPO Complex, Block E, Aviation Colony,
INA Colony, New Delhi,
Delhi 110023

Tel. No.:- 011- 24665417 ( For website related enquiries )
email id:- sys[at]nic[dot]in

PFMS HELP DESK (for Pr.AOs, PAOs, DDOs & PDs)

PFMS Zonal Help Desks
(This Help Desk will be catering to Pr.AOs, PAOs, DDOs & PDs only and queries related to other stakeholders will not be attended to)

Frequently Asked Questions (FAQs)

User Manual for PFMS GPF Module

User Manual for PFMS Pension Module

Issues raised in the training programme for ACAs/DyCAs
conducted on 11th & 12th February 2016

Common email id: Pao2000[at]nic[dot]in

S No

Module

Sr AOs/AOs

AAOs

Tel. Nos. & emails

1

EIS module and e-Bill

Sh. Krishna Kumar, Sr. AO
011-24665404
nair1801[at]gmail[dot]com

pfms-eis[at]gov[dot]in

Sh. Barnabas Tiru

Sh. L B Gupta

Sh.Mukesh Kumar
(EIS support)

011-24665406
barnabastiru@yahoo[dot]co[dot]in

011-24665400
gupta[dot]lb[at]gov[dot]in

011-24665405
mukesh9397[at]gmail[dot]com

2

PAO Module

Sh. Pankaj Kochhar, Sr. AO
011-24665516
pankaj[dot]kochhar[at]gov[dot]in

Ms. Jyoti Nagpal

011-24665413
jyoti[dot]nagpal[at]gov[dot]in

3

Integration with non-civil ministries

Ms. Surekha

011-24665414
surekha[dot]kumari[at]gov[dot]in

4

CDDO Module, Dash Board and Monthly D.O.

Sh. Naresh Kumar, AO
011-24665399
aswani[dot]naresh[dot]ind[at]gmail[dot]com

Sh. Rajiv Kaushik

011-24665409
rajiv[dot]aao[dot]mop@gmail[dot]com

5

Receipts Module (CBDT and CBEC including GST)

Sh. Devendra Kumar

011-24665407
devendra[dot]kumar[dot]pao@gmail[dot] com

6

Budget Module

ACGA
011-24665523

Sh. Puran Singh

011-24665401

san_phd_chauhan[at]yahoo[dot]co[dot]in

7

Accounts Module (Appropriation, Finance, Monthly, SCT) and PAO Reports

Sh. Dipak Tripathi, Sr.AO
011-24665532
dipak[dot]tripathi[at]gov[dot]in

Sh. Tarun Bharadwaj

011-24665532
tarun75411[at]gmail[dot]com

8

Support: COMPACT and PAO module

Sh. Anil Mahendru

Ms. Gayatri

011-24665411
anil_mahendru[at]yahoo[dot]in

011-24665410
gayatri_98186[at]yahoo[dot]co[dot]in

9

GPF Module

Ms. Seema, Sr. AO
011-24665421
seema[dot]m[at]nic[dot]in

Ms. Vanita Ghai

011-24665402
vanita[dot]ghai[at]gov[dot]in

10

Pension Module

Ms. Sudha Sinha

011-24665403
sudhasinha98[at]yahoo[dot]com

11

NTRP

ACGA
011-24665523

Sh.Pradeep Kr. Deshmukh

Sh. S K Jaiswal

011-24665534
pk[dot]deshmukh[at]gov[dot]in

011-24665534
jaiswal[dot]sk[at]gov[dot]in

12

Masters Module and Website

Sh. KV Hamza, Sr. AO
011-24665417
kv[dot]hamza[at]gov[dot]in

Ms. Neelima Gulati

011-24665415
Neelima[dot]69[at]gov[dot]in

13

Banks’ coordination and Admin.

Sh. Prem Kumar

011-24665412
anshprem[at]yahoo[dot]co[dot]in

Manual of Payment & Accounting through PFMS

Vol. 1 - Toolkit for Pr.AO & PAO

Vol. II - Toolkit for Program Division & DDO

Vol. III - Toolkit for Additional Functionalities in PFMS